Visibility
Keeping most important features visible upon document upload to reduce search efforts.
Apryse · Product Designer · 2023
A native Windows toolbar that hid its own tools. I made every one of them visible, labelled and one click away.
−2
clicks per task
Qualitative workflow analysis · Xodo for Windows · 2023
Context
The redesign aimed to address hidden tools, lack of organization, and poor discoverability by enhancing tool accessibility and optimizing user interactions.
The mess
Create a more cohesive and user-friendly toolbar that would benefit both new and existing users.
Organize tools in categories similar to Xodo on Android/iOS and order tools in each category from most used to least used.
Go through all tools/features and redesign the ones that aren't actionable with one click.
What I did
Keeping most important features visible upon document upload to reduce search efforts.
Adding clear labels to each tool for better identification.
Categorizing tools based on functionality for improved discoverability.
Implementing one-click actions for each tool to reduce navigation steps.
Evidence
Qualitative data analysis was conducted to gain insights into user pain points, gather feedback, and most frequently used tools and patterns in user workflows, which allowed us to prioritize the redesign efforts effectively.
The most frequently used tools in the Windows platform align with those in Android and iOS.
What shipped
Users spent less time on the landing page after uploading a new document
Decreased time between switching to different tools
Two fewer clicks to perform tasks
A button in the settings allowed users to revert to the old toolbar with a popup to provide reasons for switching back.
Still open
The team is also exploring opportunities to introduce personalized tool customization options, allowing users to tailor the toolbar to their specific workflows.